Apex IT industry body Nasscom on Monday said the US administration s stance on protecting depositors of Silicon Valley Bank that collapsed, is reassuring for Indian startups who have funds in that bank Biden administration s announcement that depositors of failed Silicon Valley Bank ( SVB ) will have access to their money, has given hope and will address the immediate financial issues that these startups were grappling with, Nasscom’s Senior Vice President and chief strategy officer Sangeeta Gupta told PTI

Publication: The Economic Times

Today these call centers are getting transformed into digital contact centers. Driven by machine learning and AI, and hosted on cloud platforms, such contact centers are offering customers a unique experience through hyper personalization using any of the digital channels available today such as email, Twitter, WhatsApp, and the customer has the choice of switching channels without interruption.

Publication: The Times of India

Cybersecurity and Cloud Security is protecting computer networks from threats and Cloud platforms securely storing data to protect confidential information. Almost every company’s info is now computerized in this digital age.

Publication: Analytics Insight