Mention
China Is Lashing Out at Neighbors by Withholding Touristsedit
Fortune – Online
When the first pieces of a controversial U.S.-made missile defense system arrived in South Korea in March, China—which vocally opposes the deployment—responded with a weapon of its own: Its tourists.
South Korea isn’t alone in experiencing Chinese disapproval through a decline in tourism dollars. Hong Kong, Taiwan, Vietnam, and Japan have all experienced varying degrees of China’s cruise ship diplomacy, and the consequences can hurt.
Specific
Lagardère Travel Retail team member captures Hong Kong Airport service accoladeedit
Travel Wire News – Online
Hong Kong International Airport (HKIA) has presented its annual Customer Service Excellence Programme (CSEP) awards, with a major individual accolade for a Lagardère Travel Retail team member.
More than 950 airport staff were lauded for excellence in customer service. The award ceremony was officiated by Airport Authority Hong Kong CEO Fred Lam and Dr Peter Lam, Chairman of the Hong Kong Tourism Board.